Configurator ROI calculator. Estimate the savings and extra revenue from your own numbers.
Enter your order value, quote volume and costs to estimate what a product configurator could save and earn each month and year, with every assumption visible and yours to change.
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How to estimate a configurator's ROI
Add what a configurator saves and earns from your own baseline, then set it against what it costs. Five steps, and what this calculator does with each.
01Start from your own baseline
Quote volume, conversion, the hours a quote takes and what an hour costs, and how often an order comes back wrong. These are facts about your business; pull them from your CRM, ERP or a month of records.
This tool: seven inputs for your baseline. The example figures are placeholders to replace.
02Estimate the quote time saved
A configurator that prices and validates a product lets the buyer, or your sales team, produce a quote without a back-and-forth. How much of the current time disappears depends on how much of it is spec-checking and pricing.
This tool: one percentage, applied to every quote.
03Estimate the conversion change
An instant price and a picture of the exact product can turn more quotes into orders. Treat it as the least certain number, and keep it small until you have measured it.
This tool: a relative lift on your current conversion, capped at 100%.
04Estimate the errors avoided
Rules in the configurator stop impossible combinations and mistyped dimensions before they reach production, so some returns and remakes never happen.
This tool: the share of your current returns and remakes avoided, at their average cost.
05Compare with what the configurator costs
Return on investment is the gain against the cost of the build, any subscription and the time to keep it up to date.
This tool: shows the gross gain only; it does not subtract a configurator price.
What a configurator build costs, to set against the estimate: see pricing.
How this is calculated
Every figure in the result comes from one of these lines, in this order. Percentages are divided by 100 before they are multiplied.
- Staff hours saved per month
- quote requests per month × staff hours per quote × quote time saved %
- Labor savings per month
- staff hours saved × loaded staff cost per hour
- Orders per month today
- quote requests per month × quote-to-order conversion %
- Conversion with a configurator
- conversion % × (1 + conversion lift %), at most 100%
- Extra orders per month
- quote requests per month × (conversion with a configurator − conversion today)
- Extra revenue per month
- extra orders × average order value
- Returns and remakes avoided per month
- orders per month today × return or remake rate % × returns and remakes avoided % × average cost of a return or remake
- Total per month
- labor savings + extra revenue + returns and remakes avoided, each rounded to whole dollars
- Total per year
- total per month × 12
Gross: extra revenue is revenue, not profit, and the cost of the configurator is not subtracted. The three assumptions start at 5%, 20% and 10%: placeholders kept low on purpose, not measured results or industry figures. Replace them with your own estimate.
Questions about the configurator ROI calculator.
What it does, what it leaves to you, and what it costs.
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Want a number you can take to the board?
We build 3D product configurators for made-to-order manufacturers and will walk through these figures against a real build for your products in a 20-minute call. See configurator demos by industry.
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