Privacy Policy

1. Information we collect

Information you provide. When you fill out a contact or booking form, request a proposal, or otherwise reach out to us, we collect the details you choose to share — such as your name, email address, company, the product you make, your budget range, and any message or project brief you send.

Information collected automatically. When you browse our sites we may collect limited technical and usage data — such as your IP address, browser type and device, the pages you view, referring links, and the date and time of your visit — through cookies and similar technologies (see “Cookies” below).

2. How we use your information

• To respond to your inquiries and communicate with you.
• To prepare and deliver proposals, quotes, and the services you request.
• To operate, maintain, secure, and improve our websites and services.
• To understand how our pages perform through aggregated, analytical usage data.
• To comply with our legal obligations and enforce our terms.

3. Cookies and analytics

We use cookies and similar technologies to keep our sites functioning, remember your preferences, and measure how our pages are used so we can improve them. You can control or disable cookies through your browser settings; note that some features may not work correctly without them.

4. How we share information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business — for example, hosting and cloud infrastructure, email delivery, and analytics providers — who are permitted to use it only to perform services on our behalf. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.

5. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including to respond to your inquiries, meet our legal and accounting obligations, and resolve disputes. When it is no longer needed we delete or anonymize it.

6. Your rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.

7. Data security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. International transfers

We may process and store information in countries other than the one in which you reside. Where we transfer personal information across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

9. Children’s privacy

Our sites and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. We encourage you to review this page periodically for the latest information.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at juan@sbfs.co.